Conditions d'utilisation

**Article 1: Definitions**

Forey, located in Loosdrecht, with Chamber of Commerce number 93005237, is referred to as the seller in these general terms and conditions. The counterparty of the seller is referred to as the buyer in these general terms and conditions. The parties are the seller and the buyer together. The agreement refers to the purchase agreement between the parties. The hygiene exception regarding the right of withdrawal applies to the following products: Stickers (with opened adhesive edge).

**Article 2: Company Information**

Organization: Forey  
Address: Nieuw-Loosdrechtsedijk 223A, 1231 KV Loosdrecht  
Email: info@forey.eu  
Chamber of Commerce number: 93005237  
VAT identification number: NL-004997968B74

**Article 3: Applicability of General Terms and Conditions**

These terms and conditions apply to all quotations, offers, agreements, and deliveries of services or goods by or on behalf of the seller. Deviations from these conditions are only valid if expressly agreed upon in writing by the parties.

**Article 4: Payment**

The full purchase price must always be paid immediately in the webshop. In some cases, a deposit is expected for reservations. If the buyer does not pay on time, they are in default. If the buyer remains in default, the seller is entitled to suspend their obligations until the buyer fulfills their payment obligations. If the buyer remains in default, the seller will proceed to collection. The costs related to this collection are borne by the buyer. In case of liquidation, bankruptcy, attachment, or suspension of payment of the buyer, the seller's claims against the buyer are immediately due and payable. If the buyer refuses to cooperate in the execution of the order by the seller, they are still obliged to pay the agreed price to the seller.

**Article 5: Offers, Quotations, and Price**

Offers are non-binding unless a term for acceptance is stated in the offer. If the offer is not accepted within that specified period, the offer expires. Delivery times in quotations are indicative and do not entitle the buyer to dissolution or compensation if exceeded, unless the parties have expressly agreed otherwise in writing. Offers and quotations do not automatically apply to repeat orders. The parties must expressly agree on this in writing. The price stated in offers, quotations, and invoices includes the purchase price plus the applicable VAT and any other government levies.

**Article 6: Right of Withdrawal**

The consumer has the right to dissolve the agreement without giving reasons within 14 days after receiving the order (right of withdrawal). The period starts from the moment the entire order is received by the consumer. The buyer is required to contact the seller first to activate the withdrawal. There is no right of withdrawal for products to which a hygiene exception applies (Article 1, Definitions, Section 5). The consumer can use a withdrawal form from the seller. The seller is obliged to provide this form to the buyer immediately upon request. During the reflection period, the consumer will handle the product and packaging with care. They will only unpack or use the product to the extent necessary to determine if they want to keep the product. If the consumer exercises their right of withdrawal, they will return the unused and undamaged product with all accessories provided, in accordance with the seller's reasonable and clear instructions. The costs and responsibility of returning the product lie with the buyer.

**Article 7: Amendment of the Agreement**

If it becomes apparent during the execution of the agreement that it is necessary to amend or supplement the work to be done for proper execution, the parties will adjust the agreement accordingly in a timely manner and in mutual consultation. If the parties agree that the agreement will be amended or supplemented, the completion date of the execution may be affected. The seller will inform the buyer of this as soon as possible. If the amendment or supplement to the agreement has financial and/or qualitative consequences, the seller will inform the buyer in writing in advance. If the parties have agreed on a fixed price, the seller will indicate to what extent the amendment or supplement of the agreement will result in exceeding this price. In deviation from the provisions of the third paragraph of this article, the seller cannot charge additional costs if the amendment or supplement is the result of circumstances attributable to them.

**Article 8: Delivery and Transfer of Risk**

As soon as the purchased item is received by the buyer, the risk transfers from the seller to the buyer.

**Article 9: Inspection and Complaints**

The buyer is obliged to inspect the delivered goods at the time of delivery, or at least within as short a period as possible. The buyer must check whether the quality and quantity of the delivered goods correspond to what the parties have agreed upon, or at least meet the requirements that apply in normal (commercial) transactions. Complaints regarding damage, shortages, or loss of delivered goods must be submitted in writing to the seller within 10 working days after the day of delivery of the goods by the buyer. If the complaint is justified within the specified period, the seller has the right to either repair, re-deliver, or refrain from delivery and send the buyer a credit note for that part of the purchase price. Minor deviations and/or deviations that are customary in the industry cannot be held against the seller. Complaints regarding a specific product do not affect other products than those belonging to the same agreement. No complaints will be accepted after the goods have been processed by the buyer.

**Article 10: Samples and Models**

If a sample or model has been shown or provided to the buyer, it is presumed to have been provided only as an indication, without the delivered goods necessarily having to correspond to it, unless the parties have expressly agreed otherwise.

**Article 11: Delivery**

Delivery is made 'ex factory/shop/warehouse.' This means that all costs are borne by the buyer. The buyer is obliged to accept the goods at the moment the seller delivers them or has them delivered, or at the moment these goods are made available to them according to the agreement. If the buyer refuses to accept or is negligent in providing information or instructions necessary for the delivery, the seller is entitled to store the goods at the buyer's expense and risk. If the goods are delivered, the seller is entitled to charge any delivery costs. If the seller requires information from the buyer for the execution of the agreement, the delivery time starts after the buyer has provided this information to the seller. A delivery time specified by the seller is indicative. It is never a strict deadline. If the term is exceeded, the buyer must give the seller written notice of default. The seller is entitled to deliver the goods in parts unless the parties have agreed otherwise in writing or the partial delivery has no independent value. In case of partial delivery, the seller is entitled to invoice these parts separately.

**Article 12: Force Majeure**

If the seller cannot, cannot timely, or cannot properly fulfill their obligations under the agreement due to force majeure, they are not liable for any damages suffered by the buyer. Parties understand force majeure as any circumstance with which the seller could not account at the time of entering into the agreement and as a result of which the normal execution of the agreement cannot reasonably be expected by the buyer, such as illness, war or war threat, civil war and riot, sabotage, terrorism, power outage, flood, earthquake, fire, company occupation, strikes, employee exclusion, changed government measures, transport difficulties, and other disruptions in the seller's company. Parties also understand force majeure as the circumstance that suppliers on whom the seller depends for the execution of the agreement do not meet their contractual obligations towards the seller, unless this is attributable to the seller. If a situation as referred to above arises as a result of which the seller cannot fulfill their obligations towards the buyer, these obligations will be suspended as long as the seller cannot fulfill their obligations. If the situation referred to in the previous sentence has lasted for 30 calendar days, the parties have the right to dissolve the agreement in writing in whole or in part. If the force majeure lasts longer than three months, the buyer has the right to dissolve the agreement with immediate effect. Dissolution can only be done via a registered letter.

**Article 13: Transfer of Rights**

Rights of a party from this agreement cannot be transferred without the prior written consent of the other party. This provision applies as a clause with property law effect as referred to in Article 3:83, second paragraph, of the Dutch Civil Code.

**Article 14: Retention of Title and Right of Retention**

The items present at the seller's and delivered items and components remain the property of the seller until the buyer has paid the full agreed price. Until then, the seller can invoke their retention of title and take back the items. If the agreed advance payments are not paid or not paid on time, the seller has the right to suspend the work until the agreed part has been paid. In that case, there is creditor default. A delayed delivery cannot be held against the seller. The seller is not authorized to pledge or encumber the items subject to their retention of title in any other way. The seller undertakes to insure the items delivered under retention of title and keep them insured against fire, explosion, and water damage as well as theft and to provide the policy for inspection upon first request. If items have not yet been delivered, but the agreed advance payment or price has not been paid in accordance with the agreement, the seller has the right of retention. The item will not be delivered until the buyer has paid in full and in accordance with the agreement. In case of liquidation, insolvency, or suspension of payment of the buyer, the buyer's obligations are immediately due and payable.

**Article 15: Liability**

Any liability for damage arising from or related to the execution of an agreement is always limited to the amount paid out in the relevant case by the liability insurance(s) taken out. This amount is increased by the amount of the deductible according to the relevant policy. The seller's liability for damage resulting from